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Uptime Calculator (SLA Downtime)

Turn an SLA percentage into allowed downtime per day, week, month, quarter and year, get uptime from observed downtime, and combine services in series or parallel.

For "Uptime from observed downtime".
For "Combined availability": separate with commas.
Downtime per day
1m 26s
Downtime per week
10m 5s
Downtime per month
43m 12s
Downtime per quarter
2h 11m 24s
Downtime per year
8h 45m 36s
Per month (minutes)
43.2 min
Per year (hours)
8.76 h

Check how your SLA defines a month and which events (maintenance windows, partial outages) count as downtime.

Downtime allowed by availability (month = 30 days, year = 365 days)
AvailabilityPer dayPer weekPer monthPer year
90%2h 24m16h 48m3d36d 12h
95%1h 12m8h 24m1d 12h18d 6h
99%14m 24s1h 40m 48s7h 12m3d 15h 36m
99.5%7m 12s50m 24s3h 36m1d 19h 48m
99.9%1m 26s10m 5s43m 12s8h 45m 36s
99.95%43s5m 2s21m 36s4h 22m 48s
99.99%9s1m4m 19s52m 34s
99.999%864 ms6s26s5m 15s
99.9999%86 ms605 ms3s32s
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Service level agreements promise availability as a percentage — 99.9%, 99.99% — which hides how much downtime that really allows. This calculator converts any SLA into allowed downtime per day, week, month, quarter and year, turns observed outage minutes into an uptime percentage and "number of nines", and works out the combined availability of components in series or in parallel. A table lists the usual nines from 90% to 99.9999%.

How to use this tool

  1. Choose what to calculate.
  2. For an SLA, enter the percentage and the month and year lengths your contract uses.
  3. For observed uptime, enter the total downtime and the period.
  4. For a system, list the availabilities of its parts and say whether they are in series or redundant.

Formula

downtime = (1 − A) × period · uptime = (period − downtime) ÷ period · series A = A₁ × A₂ × … · parallel A = 1 − (1 − A₁)(1 − A₂)…

A is availability as a fraction (99.9% = 0.999). Contracts differ on the month: a 30-day month gives 43,200 minutes, the average month 30.44 days. Number of nines = −log₁₀(1 − A).

Example

99.9% ("three nines") allows 0.001 × 8,760 h = 8.76 hours a year (8 h 45 min 36 s) or 43.2 minutes in a 30-day month. 99.99% allows only 4.32 minutes a month. Two services of 99.9% each give 99.8001% when both are needed, but 99.9999% when either one is enough.

Frequently asked questions

Is 99.9% good?

It is a common SLA for business software, allowing about 43 minutes of downtime a month. Critical infrastructure aims for 99.99% or more, which leaves little room for maintenance without redundancy.

Does planned maintenance count?

It depends on the contract. Many SLAs exclude announced maintenance windows; check the definitions section.

Why is my system less available than any single part?

In series every part must work, so the availabilities multiply. Five parts at 99.9% give about 99.5% in total.

Last updated:

Cite or embed this tool
APA

kakaoCalc. (2026, November 8). Uptime Calculator (SLA Downtime). https://kakao.mobile/tools/uptime-calculator/

MLA

“Uptime Calculator (SLA Downtime).” kakaoCalc, 8 Nov. 2026, kakao.mobile/tools/uptime-calculator/.

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